Learning and Development
 

Dawson McDonald develops and delivers learning and development programs customised to address the specific needs of your business and based on international best practice in human performance improvement.  We can help professionally develop and optimise the capacity of your people to contribute to organisational results.

Most of our programs are run in-house for specific clients.  Among the key differentiators propelling Dawson McDonald's programs to the forefront of business success, are the powerful Persona Personal Profiles used to provide participants with self-knowledge as a focus for improvement.

  
Learning & Development Resources
 
Persuading & Influencing Others
 
Managing Key Relationships
 
Transition to Management
 
Team Building
 
Consultative Selling
 
Selling Your Technological Solutions
 
Innovative Decision Making
 
Leadership
 
Organisational Savvy
 
All resources are in Adobe Acrobat Format.

Which Organisations have used Persona Programs to improve performance?

  • The top 4 businesses by Market Value in "The Business Week Global 1000" - General Electric, Microsoft, Exxon Mobil, and Pfizer
  • 6 out of the top 10 Global Fortune 500 businesses
  • 7 of the top 10 organisations in the Asian Region (Far Eastern Economic Review Top 100).

Some of the learning and development programs we offer include:

  • Persuading and Influencing Others:  A 360-degree survey and learning program that provides insight into social and communication styles and a practical approach to building trust and communicating more effectively in any business or personal situation.
  • Innovative Decision Making:  A program that will help individuals and teams unleash the under-utilised aspects of their creative intellect and equip them with logical tools needed to decide which innovative solutions will deliver the best results.
  • Team Building:  Provides insight into the dynamics of the team and individual team members motivations. This understanding is applied to better respond to team members needs, improve cooperation, trust and communication effectiveness.
  • Transition to Management:  A program for newly appointed managers and supervisors to enhance leadership and communication skills as a basis for effective team work and cooperation.
  • Leadership:  A program for developing effective leaders founded on a 360 degree survey of a leader's strengths and challenges across 36 key leadership practices. This provides leaders with actionable feedback that can be used to immediately improve their personal and departmental performance.
  • Consultative Selling:  Provides sales people and executives with an understanding of how their communication style impacts on the sales process. Equips participants with tools to assess the personal needs of buyers, deal more effectively with customer objections and improve close rates and customer satisfaction.
  • Managing Key Relationships:  A program focussed around managing client relationships through better understanding of decision making motivations and determinants of trust building and empathy building.
  • Selling Your Technological Solutions:  Provides technical personnel with the skills and confidence to share new ideas and transform these ideas into a workable reality through effective communication and strategies to overcome people's resistance to change.
  • Organisational Savvy:  Politics exist in every organisation. Leaders and managers must have the skills to negotiate organisational politics and exercise influence with integrity and ethics. Our 360° profile and workshop delivers this overlooked but vital management competency.

    Executive Coaching

    John Dawson has been coaching, mentoring and supporting the professional development of senior executives in a variety of sectors for over 20 years.  He is widely recognised as a highly effective coach and mentor.